Frequently Asked Questions (FAQ)
How do I get started?
The journey starts now! Alter:U is a completely self-paced premium online platform designed for everyone! YOU decide when you start and when you finish.
Can I share my login?
Please don’t share your username and password with others – however, if you know someone who is just dying to learn Alteryx Designer then reach out to your Alteryx Account Manager and we can get a new account provisioned in just a few clicks!
How long do I have access to the course?
You can access the course for the duration of your subscription!
Is previous experience of Alteryx Designer required?
This membership offer is designed for everyone – whether you’re brand-new to Alteryx or you’re a seasoned analytics professional coming to Alteryx for the first time (or anywhere in-between), we assume no prior knowledge – it’s our privilege to guide you through from your first steps with the Alteryx platform to celebrating your core certification with you!
What if I am unhappy with the course?
We absolutely want you to be 100% satisfied. If you’re not – let us know via email within 30 days of activation and we’ll do our best to fix any issues or provide a full refund!
Can't I just get all this material from the Alteryx Academy and Community?
Don't get us wrong: we love the Alteryx Community (and you'll find us hanging out there all the time!) and the Alteryx Academy definitely covers the basics of getting started with Alteryx Designer.
By signing up to an Alter:U membership, you're getting access to the collective experience of over 20,000 hours of Alteryx know-how from our time spent working, living, breathing and evangelizing Alteryx to the world! You'll get expert secrets, tips, tricks and power-user approaches to solving analytics that come from our deep understanding of the complete Alteryx platform.
We're going to be your guides on a curated journey that will leave you as excited by Alteryx as we are - every single day!
What comes next in my analytics journey?
Alter:U provides a full roadmap of courses and materials for you to explore.
As part of the package, you'll receive access to over 200 lessons covering all the fundamentals of data and analytics that will get you ready to ACE your Core Certification and become a true analytics hero! Also - we're continually adding new content to the membership to give you even more value - let us know if there's a topic that you'd like us to cover in more detail!